Turn AI into a business advantage. Through research and collaborative workshops, we find integration opportunities and create user-friendly interfaces, ensuring seamless interaction with AI.
Turn your technical proof-of-concept (POC) into a viable product. Our UX team help you refine flows and confidently move forward.
Uncover bottlenecks in your AI experiences with research. We'll provide actionable insights on how to make them function seamlessly for your users.
Working closely with your dev team, we can help breathe life into your idea. Our team defines vision, clarifies functionality, and designs its real potential.
Identify user needs and explore how AI can address them, turning findings into growth opportunities through workshops and research.
Chatbots and AI agents can improve user experience by providing insights, answering questions or guiding users. We can help you shape a chatbot catered to your users needs by working from research-backed insights and using a process-oriented approach.
Our designers and researchers have the expertise needed to design for different types of AIs, whether it’s at a feature or product level. We can help build seamless, user-friendly flows, whether it’s a recommendations feature, sentiment analysis or generative AI features like text generation.
Whether it's a feature or a standalone AI product, we believe there are two parts to building meaningful AI.
• Identify opportunities for using AI in your product. We start by
identifying user needs along the user journey, then exploring how AI can meet those.
•
Prioritise opportunities according to impact. Here, we'll assess which potential AI
integrations can have the biggest impact on the overall user experience.
• Dive deeper into how
different AI opportunities would work. Here, we'll explore in detail how AI integrations should
work and how to communicate these to users effectively.
We can support you into crafting an AI strategy, including clarifying
aspects like data collection and integration. This will support you in integrating AI in your
product effectively.
In this step, collaboration with your development team is essential to
understand how to balance opportunities and challenges that come with AI.
Once we clarified features, it’s time to translate this information into
a seamless UX with a great UI. Here is when we’re going to explore in depth specific use cases,
minimizing the impact that AI errors and hallucinations can have on the user experience.
To make sure everything comes together, we conduct in-depth user research
to see how users interact with your product. Whether it’s on a clickable prototype or a proof of
concept, we’ll identify any bottlenecks in the user experience and provide actionable
recommendations for improvement.
Even if you have a killer product with a state-of-the-art AI powering it,
it will get lost in the crowd without a memorable visual identity. Our designers can help you shape
a unique branding to make your product truly stand out.
Every project is different and we always start by having our business development
managers come up with a custom plan for your project. Apart from that, the duration of an AI product
also depends on the stage of the project, whether it's starting from scratch or if there is any
previous work that we can start from, for example a working proof of concept or branding.
While we can assist you in developing AI products and features, we don't have
the capacity to build AI models from scratch. We can help here with clarifying the data that needs to be
collected and how the process should go. However, we would need support from your development team,
whether internal or external and from data scientist in order to actually build any AI models.
We maintain direct communication with you throughout every UI/UX design project. We
follow an agile process during the design work to ensure that we can quickly adapt to any changes in the
project requirements. During the collaboration, we dedicate at least one UX researcher and one product
designer to focus on your product entirely, dedicating 40 hours a week to ensure that the project is
delivered efficiently and within the specified time frame.
Our collaborative approach ensures
that we can deliver a high-quality user experience that meets your needs and expectations. Regular
check-ins, feedback sessions, and review meetings are essential for effective communication and
collaboration between your team and our UX professionals throughout our partnership.
Some of our UX designers and researchers have a basic knowledge about AI and working
with AI. We will try to assign those people to your projects so the project can move forward as fast as
possible. Apart from that, all our team members can get up to speed with domain knowledge for a specific
product and industry in a short amount of time.
Thanks to our experience working with different companies around the world, we’ve
developed efficient remote work processes. We use a range of collaboration tools including Slack or
Teams, Zeplin, Jira and more, so you’re always up-to-date on progress of the project. We understand the
importance of clear communication and staying on the same page when working together. That's why we
always make sure to schedule regular meetings with your team, usually once a week or more if needed,
that fit in with your schedules. On these meetings, you'll be able talk directly our designers and
researchers, without having to go through a middle-man.
Our rates are based primarily on the specifics of your project, including its
complexity, length, outputs, and team composition. Feel free to reach out to us so we can provide you
with a more accurate estimate after learning as much as possible about your project.
