During the research collaboration, we dedicate a researcher or a research team to your project, who can focus on your product full-time. Our UX research services utilize various methods to help you find the right solutions and design products that meet your users’ expectations and deliver value to your customers.

Absolutely! As a product design and user experience research agency, we always conduct UX research before designing the UI and UX to make them intuitive, effective, and user-centric. We can implement our research findings in numerous ways, depending on your needs. We can create tailored, brand-new design solutions or prototypes to test new features, and also help you refine your product strategy. With our versatile expertise and extensive knowledge, you can be sure that your product will be successful.

Every question and idea requires a tailored approach thus the process can vary. We always choose the most appropriate research method based on the questions you want to have answers for.

Our UX research process consists of creating a research plan which can include methods, screeners, and interview scripts for the interviews and usability tests. We also take care of the recruitment of participants for those sessions. Additionally, we create a research system where we collect all of our research insights in a shareable and searchable format.

With those methods, our team can help you define and validate your user persona(s), map out expectations, and create User Journey. Once you know what really matters to your audience, you can focus on building the most important features they will enjoy using.

UX research is beneficial to both product and design teams to understand user needs and pain points and get a better grasp on their business opportunities. This information can then be used to validate a new business idea, refine existing products, and make more informed decisions.

Research also provides insights into how users interact with a product or service that helps teams to identify, validate and prioritize ideas. Researchers can help in translating the gathered data into  actionable and feasible recommendations to create a better user experience and product that tailored to the users.

Overall, UX research is beneficial for both the product and design teams as well as the users themselves. It helps companies make informed decisions about their products, allowing them to create better experiences for their customers.

Our rates are based primarily on the specifics of your project, including its complexity, length, outputs, and team composition. Feel free to reach out to us so we can provide you with a more accurate estimate after learning as much as possible about your project.