{"id":17557,"date":"2024-09-06T16:05:17","date_gmt":"2024-09-06T15:05:17","guid":{"rendered":"https:\/\/uxstudioteam.com\/ux-blog\/?p=17557"},"modified":"2024-09-06T16:07:45","modified_gmt":"2024-09-06T15:07:45","slug":"soft-skill-training","status":"publish","type":"post","link":"https:\/\/timemachine.uxstudioteam.com\/ux-blog\/soft-skill-training\/","title":{"rendered":"Crafting a Blueprint for an Internal Soft Skill Training"},"content":{"rendered":"

In UX, most of the attention is on the surface: people are interested in wireframes, prototypes and shiny designs. But we UX-ers know that the real solution comes to life in the “background”.\u00a0<\/b>The process and outcome rely heavily on teamwork, collaboration, empathy, and an understanding of the nuances of human behavior. For this reason, in addition to technical skills, soft skills are required to become an excellent UX designer or researcher.<\/strong><\/p>\n

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\"Hero<\/p>\n

Why Invest in Training?\u00a0<\/span><\/h2>\n

Our Dedication to Training<\/span><\/h3>\n

The <\/span>UX Studio team<\/span><\/a> is very diverse. Apart from the fact that most of us are UX experts, we differ in many aspects,\u00a0 from coming from different cultures to having various educational backgrounds. We strive to use our differences to our advantage and support each other. With this in mind, we also organise internal training and we recently hosted a soft skills training.<\/span><\/p>\n

Although we have a very talented team with various skills (e.g. interface design, data analysis, prototyping), we are always eager to learn and evolve in order to provide the best service to our clients. Continuous education and knowledge sharing is part of our mission, and it is something that we always pay close attention to inside the company.\u00a0<\/span><\/p>\n

\"Team<\/p>\n

We organise events to share our experiences, challenges and insights with each other. We also regularly hold <\/span>internal training<\/span><\/a> sessions and <\/span>workshops<\/span><\/a> to acquire or improve certain skills and abilities. Additionally, we have trainings for the newbies (eg. about workshop facilitation), but also for experienced employees on various topics, such as microcopy or UX leadership.\u00a0<\/span><\/p>\n

This fall, we decided to focus on soft skills.<\/span><\/p>\n

Why Should You Focus on Soft Skills?<\/span><\/h2>\n

Soft Skills Definition\u00a0<\/span><\/h3>\n

Soft skills<\/span><\/a>, <\/span>also known as emotional intelligence,<\/span> encompass interpersonal, communication, and emotional abilities that facilitate effective collaboration, problem-solving, and adaptability in diverse professional and social contexts. <\/span>These skills are individual qualities that impact relationships, communication, and overall interaction that help to relate positively to others.\u00a0<\/span><\/p>\n

The Benefits of Soft Skill Training\u00a0<\/span><\/h3>\n

Hard skills are essential, but soft skills are becoming increasingly important in our everyday lives. The changing nature of workplaces, characterised by collaboration, remote communication and diverse teams, places an emphasis on interpersonal abilities.\u00a0<\/span><\/p>\n

According to <\/span>Deloitte’s 2017 findings<\/span><\/a>, occupations with a focus on soft skills are expected to account for two-thirds of the workforce by 2030. Furthermore, the report suggests that companies can increase their revenue by more than 90,000 USD if they prioritise hiring employees with enhanced soft skills.<\/span><\/p>\n

As a design agency, we work with various clients with different needs and personalities, to which we must constantly adapt our processes and mindset.\u00a0<\/span><\/p>\n

Soft skills help us to effectively communicate, collaborate with a variety of people, and handle difficult situations professionally.\u00a0<\/span><\/p>\n

Also, soft skills contribute to better understanding and empathising with others, which is a crucial skill for all UX-ers.\u00a0<\/span><\/p>\n

\"Teamwork\"<\/p>\n

Internal Training\u00a0<\/span><\/h3>\n

Although there are many excellent offers for soft skills training on the market, we decided not to hire an external trainer but to do it ourselves.\u00a0<\/span><\/p>\n

We decided to do it by ourselves because:\u00a0<\/span><\/p>\n