SysKit is a software development company focused on creating enterprise governance and monitoring solutions for Microsoft 365.
SysKit approached us to boost their team's UX maturity, improving their research planning and understanding of data. They wanted hands-on expertise from our side with reviewing what they already do. Additionally, our focus was on guiding SysKit in creating a strong design system and conducting well-structured design critique sessions.
SysKit wanted to have focused sessions on various topics, like reviewing their current processes or integrating agile workflows. To manage the tightly packed week, we flexibly adapted our sessions to address the team's specific questions and interests.
Upon completing the training, SysKit’s team demonstrated a newfound ability to write compelling interview scripts and conduct interviews in accordance with general best practices. They also gained proficiency in constructing user journeys to gain a deeper understanding of their users' problems and creating effective personas that accurately represent their customer base.
We understood that research, UX strategy and design systems should be the primary focus of the week. We also decided that practice through the workshop would be needed for the team to apply what they learn from the presentations.
During the training week, we had sessions from 9 am to 5 pm, every day. Every morning we started with an ice-breaker just to connect with the team and also help them connect to each other.
Here you can see our final schedule:
The training UX studio conducted exceeded our expectations. They were able to understand the objectives of our company and went in depth with thoroughly covering our every need as a team. Now we have a clear understanding of how we can optimize our processes to excel our company's business even more.
