Whether you're just starting to embed research into your product development or refining existing processes, we guide you through everything from tool setup to automated tasks, maximizing efficiency for all research stages.
Strengthen your product to meet business goals and improve user satisfaction. We’ll identify bottlenecks, areas for improvement, and opportunities to tackle usability issues.
Make sure that all departments have easy access to research data and can base decisions on facts.
Help your team stay up-to-date about your market and users by relying on reusable research materials and documentation.
Do more research in less time while staying on budget with carefully planned processes and methods.
Make sure you direct your resources towards initiatives that have a solid foundation in research, enhancing efficiency, and minimizing the risk of investing in unvalidated strategies.
We make sure you get the most out of your research by setting up, organizing, and optimizing research-related processes, tools, and resources.
This is an organized system to store, manage, and share research data, notes, and documentation (such as research plans, interview guides, scripts, personas, competitor analysis, etc.). It allows for easy search and access by the entire team, which promotes efficiency and helps to make data-driven decisions. Read more about how to build a research repository from scratch here.
Documenting your research is key to successful collaboration, as it helps team members align on the goals and methods, and allows them to conduct research consistently. It also helps with planning future research activities, and onboarding new team members since everyone can quickly understand what has been done previously from clear documentation, allowing teams to practice continuous discovery and to democratize research.
We create a centralized, logically structured space for all research materials, making documents and files easy to find for everyone. With clear documentation, non-researchers can confidently carry out specific tasks within the research process, streamlining their involvement and minimizing overhead.
We carefully select from various approaches and tools for recruitment with efficiency and speed in mind while not compromising on quality. We can find the right target audience for both B2C and B2B businesses across various industries and geographies.
Our in-depth knowledge of the available tools can help your organization make optimized, cost-effective decisions by having an appropriate stack of tools suitable for different research methods.
We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.
We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.
We establish systems and workflows that consider not just legal aspects, but also the wider area of research ethics.
During the research collaboration, we dedicate a researcher or a research team to your project, who can focus on your product full-time. Our UX research services utilize various methods to help you find the right solutions and design products that meet your users’ expectations and deliver value to your customers.
Absolutely! As a product design and user experience research agency, we always conduct UX research before designing the UI and UX to make them intuitive, effective, and user-centric. We can implement our research findings in numerous ways, depending on your needs. We can create tailored, brand-new design solutions or prototypes to test new features, and also help you refine your product strategy. With our versatile expertise and extensive knowledge, you can be sure that your product will be successful.
Every question and idea requires a tailored approach thus the process can vary. We always choose the most appropriate research method based on the questions you want to have answers for.
Our UX research process consists of creating a research plan which can include methods, screeners, and interview scripts for the interviews and usability tests. We also take care of the recruitment of participants for those sessions. Additionally, we create a research system where we collect all of our research insights in a shareable and searchable format.
With those methods, our team can help you define and validate your user persona(s), map out expectations, and create User Journey. Once you know what really matters to your audience, you can focus on building the most important features they will enjoy using.
UX research is beneficial to both product and design teams to understand user needs and pain points and get a better grasp on their business opportunities. This information can then be used to validate a new business idea, refine existing products, and make more informed decisions.
Research also provides insights into how users interact with a product or service that helps teams to identify, validate and prioritize ideas. Researchers can help in translating the gathered data into actionable and feasible recommendations to create a better user experience and product that tailored to the users.
Overall, UX research is beneficial for both the product and design teams as well as the users themselves. It helps companies make informed decisions about their products, allowing them to create better experiences for their customers.
Our rates are based primarily on the specifics of your project, including its complexity, length, outputs, and team composition. Feel free to reach out to us so we can provide you with a more accurate estimate after learning as much as possible about your project.